Frequently Asked Questions
Everything you need to know about your U.S. Polo Assn. India shopping experience.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your status directly through the 'My Orders' section on our website.
What is the return policy for U.S. Polo Assn. products?
We offer a 15-day return policy for most products, provided they are unused, unwashed, and have all original tags attached. Innerwear and certain accessories are excluded for hygiene reasons.
How do I ensure I choose the right size?
Each product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between Slim, Custom, and Regular styles.
What payment methods are accepted?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Are the products sold online authentic?
Yes, this is the official U.S. Polo Assn. India online store. All products sold here are 100% authentic and authorized by the brand.
How long does delivery take?
Standard delivery typically takes 3 to 7 business days depending on your location. Deliveries to metro cities are usually faster than to tier-2 or tier-3 cities.